Terms of Service
Last updated: 19 November 2025
Contact Information
CloudVault Pro
156 Innovation Park
Birmingham B1 1TT
Great Britain
Email: info@domain.com
Phone: +44 121 634 7892
Acceptance of Terms
Welcome to CloudVault Pro. These Terms of Service govern your access to and use of our website, services, and training programmes. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
We reserve the right to modify these Terms at any time. Your continued use of our services after changes have been made constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
Service Usage and Access
Permitted Use
You may use our services for lawful purposes only. When using CloudVault Pro, you agree to:
- • Provide accurate and complete information when registering for services or submitting enquiries
- • Use the services in accordance with all applicable laws and regulations
- • Respect the intellectual property rights of CloudVault Pro and third parties
- • Maintain the confidentiality of any account credentials you receive
- • Notify us immediately of any unauthorized use of your account
Prohibited Activities
You must not engage in any of the following prohibited activities:
- ✗ Violate any applicable laws, regulations, or third-party rights
- ✗ Use the services to transmit harmful, offensive, or illegal content
- ✗ Attempt to gain unauthorized access to our systems or networks
- ✗ Interfere with or disrupt the operation of our services
- ✗ Copy, modify, or distribute our content without permission
- ✗ Use automated tools to access or scrape our website
- ✗ Impersonate any person or entity or misrepresent your affiliation
- ✗ Share access credentials or training materials with unauthorized individuals
Access Requirements
To access certain features of our services, you may be required to create an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must be at least 18 years old to create an account and use our services.
Training Programmes and Services
Programme Enrollment
When you enroll in a training programme, you agree to participate actively and meet any prerequisites or requirements specified for that programme. Programme availability, schedules, and content are subject to change. We will make reasonable efforts to notify you of significant changes.
Payment and Fees
Fees for training programmes are specified on our website and must be paid in accordance with the payment terms provided. All fees are non-refundable unless otherwise stated in our refund policy. We reserve the right to change our fees at any time, though changes will not affect programmes for which you have already enrolled and paid.
Programme Completion and Certificates
Completion of a training programme may result in the issuance of a certificate or credential. Such certificates are provided solely as recognition of programme completion and do not guarantee certification from third-party organizations or employment outcomes.
Content and Materials
Training materials provided as part of our programmes are for your personal use only and may not be shared, distributed, or reproduced without our written consent. You acknowledge that all training content remains the property of CloudVault Pro or our licensors.
Service Availability and Modifications
Availability and Uptime
We strive to maintain continuous availability of our services. However, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without liability. This includes the right to change programme content, features, pricing, and availability. Material changes that affect enrolled participants will be communicated with reasonable notice.
Geographic Restrictions
Our services are primarily intended for users in Great Britain. Whilst we may allow access from other locations, some features or content may not be available in all regions due to legal or technical restrictions.
Third-Party Services
Our services may integrate with or link to third-party platforms and services. We are not responsible for the availability, content, or practices of third-party services. Your use of third-party services is governed by their respective terms and policies.
Intellectual Property Rights
Our Content and Ownership
All content on our website and in our training programmes, including text, graphics, logos, images, videos, software, and course materials, is the property of CloudVault Pro or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any of our content without our express written permission.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include the right to download, copy, or redistribute our content except as explicitly permitted for enrolled participants.
User-Generated Content
If you submit content to our website or services, such as comments, feedback, or forum posts, you grant us a worldwide, royalty-free license to use, reproduce, modify, and display that content in connection with operating our services. You represent that you have all necessary rights to grant this license.
Trademarks
CloudVault Pro and our logo are trademarks owned by us. Other product and company names mentioned on our website may be trademarks of their respective owners. You may not use any of these marks without prior written permission.
Account Management and Security
Account Creation
To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update your information as necessary to keep it accurate and current.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately if you become aware of any unauthorized access or security breach.
Account Suspension and Termination
We reserve the right to suspend or terminate your account if we believe you have violated these Terms, engaged in fraudulent activity, or for any other reason we deem appropriate. You may terminate your account at any time by contacting us.
Multiple Accounts
You may only create one account per individual. Creating multiple accounts or allowing others to use your account is prohibited and may result in account termination.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We encourage you to review our Privacy Policy to understand how we handle your data.
Disclaimers and Limitations
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- • Warranties of merchantability, fitness for a particular purpose, and non-infringement
- • Warranties regarding the accuracy, reliability, or completeness of content
- • Warranties that our services will be uninterrupted, secure, or error-free
- • Warranties regarding specific career outcomes or certification success
We do not guarantee that participation in our training programmes will result in employment, salary increases, or professional certifications. Individual outcomes depend on many factors beyond our control.
Limitation of Liability
To the maximum extent permitted by law, CloudVault Pro and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, including but not limited to:
- • Loss of profits, revenue, or business opportunities
- • Loss of data or information
- • Cost of substitute services or training
- • Personal injury or property damage
Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim, or £100, whichever is greater.
Indemnification
You agree to indemnify, defend, and hold harmless CloudVault Pro and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to your violation of these Terms, your use of our services, or your infringement of any third-party rights.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising out of or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating any formal legal proceedings, we encourage you to contact us to resolve any disputes informally. Many concerns can be addressed through direct communication.
General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and CloudVault Pro regarding your use of our services.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.
Contact Information
If you have questions about these Terms, please contact us through our Contact page or using the contact information provided above.