Terms and Conditions

1. Legal Compliance

You agree to comply with all applicable local, national, and international laws and regulations when using our services. This includes but is not limited to:

• • Data protection and privacy laws, including the UK GDPR and Data Protection Act 2018
• • Intellectual property laws and copyright regulations
• • Consumer protection and trading standards legislation
• • Anti-discrimination and equality laws
• • Communications and electronic commerce regulations

2. Conduct Requirements

When using our services, you must maintain appropriate conduct and professionalism. Specifically, you must not:

• ✗ Harass, abuse, threaten, or intimidate other users, instructors, or staff members
• ✗ Post or transmit content that is defamatory, obscene, offensive, or inappropriate
• ✗ Engage in any form of discrimination based on protected characteristics
• ✗ Disrupt the learning environment or interfere with others' use of the services
• ✗ Promote commercial activities, spam, or unauthorized advertising
• ✗ Impersonate any person or entity, including instructors or administrators

3. Content Guidelines

You are responsible for any content you submit, post, or share through our services. You warrant that:

• • You own or have the necessary rights to use and share the content
• • The content does not violate any third-party rights or applicable laws
• • The content is accurate and not misleading
• • The content does not contain viruses, malware, or harmful code

4. Age Restrictions

You must be at least 18 years of age to use our services. By accessing our services, you represent and warrant that you meet this age requirement. If we discover that a user is under 18, we reserve the right to terminate their access immediately.

5. Indemnification Obligations

You agree to indemnify and hold harmless CloudVault Pro, its affiliates, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms and Conditions, your violation of any law or third-party rights, or your use of our services.

1. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our services are provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to:

• • Implied warranties of merchantability and fitness for a particular purpose
• • Warranties regarding the accuracy, completeness, or reliability of content
• • Warranties that the services will be uninterrupted, timely, secure, or error-free
• • Warranties regarding specific learning outcomes, career advancement, or certification success
• • Warranties that defects will be corrected or that the services are free from harmful components

2. Limitation of Liability

To the maximum extent permitted by law, CloudVault Pro, its directors, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to:

• • Loss of profits, revenue, income, or business opportunities
• • Loss of data, information, or goodwill
• • Cost of substitute goods, services, or training
• • Business interruption or loss of productivity
• • Personal injury, property damage, or emotional distress

Our aggregate liability for all claims arising from or related to these Terms and Conditions or your use of our services shall not exceed the total amount you paid to us in the twelve months immediately preceding the claim, or £100, whichever is greater.

3. Force Majeure

We shall not be held liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, strikes, pandemics, internet service provider failures, or changes in applicable laws.

4. Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability for consequential damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law.

1. Governing Law

These Terms and Conditions and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law.

2. Jurisdiction

You agree that any legal action or proceeding arising out of or related to these Terms and Conditions or your use of our services shall be brought exclusively in the courts of England and Wales. You consent to the personal jurisdiction of such courts and waive any objection to venue.

3. Dispute Resolution

Before commencing any formal legal proceedings, we encourage parties to attempt to resolve disputes through good faith negotiations. The dispute resolution process shall be as follows:

• • The party raising the dispute must provide written notice to the other party
• • Parties shall meet or communicate within 14 days to attempt resolution
• • If resolution cannot be reached within 30 days, either party may pursue formal proceedings

4. Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be severed from these Terms and Conditions, and the remaining provisions shall remain in full force and effect.

5. Waiver

No waiver of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

6. Assignment

You may not assign, transfer, or delegate these Terms and Conditions or your rights and obligations hereunder without our prior written consent. We may freely assign these Terms and Conditions to any affiliate, successor, or assignee without restriction.

7. Entire Agreement

These Terms and Conditions, together with our Terms of Service, Privacy Policy, and Cookie Policy, constitute the entire agreement between you and CloudVault Pro regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.